Privacy Policy
Last updated: 31 July 2026
1. Introduction
This Privacy Policy explains how Chambrix (“we”, “us” or “our”) collects, uses and protects information about you when you visit our website or get in touch about our services. We are committed to handling your data responsibly and in line with applicable data protection laws.
2. Information We Collect
We only collect the information we need to respond to you and provide our services:
- Contact details you provide — such as your name and email address — when you submit an enquiry or lead form.
- The content of any message or project details you choose to share with us.
- Basic technical and usage data, such as pages visited and general analytics, collected via cookies.
We do not ask for a phone number, and we do not collect payment card details through this website.
3. How We Use Your Information
- To respond to your enquiries and provide quotes or proposals.
- To deliver, manage and improve the services you engage us for.
- To understand how our website is used and improve its content and performance.
- To send you information you have requested or that is relevant to a project we are working on together.
4. Legal Basis for Processing
Where applicable, we process your data on the basis of your consent, our legitimate interest in operating and improving our business, or to take steps at your request before entering into a contract. You can withdraw consent at any time by contacting us.
5. Cookies
Our website uses cookies to function correctly and to understand how it is used. You can control cookies through your browser settings. For more detail, please see our Cookie Policy.
6. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our website and business — such as hosting or analytics providers — and only to the extent necessary. We may also disclose information where required by law.
7. Data Retention
We keep your information only for as long as necessary to fulfil the purposes described in this policy, to meet our legal and accounting obligations, or to resolve disputes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information where there is no legal reason to retain it.
- Object to or restrict certain processing, and withdraw consent where processing is based on it.
To exercise any of these rights, please contact us at support@chambrix.com.
9. Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data appropriately.
10. International Transfers
Some of the providers we use may process data outside your country. Where that happens, we take steps to ensure your information continues to be protected in line with this policy.
11. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@chambrix.com.
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